Family-run · Rusthall, Tunbridge Wells
The engineers who turn up are Jim and his son George.
Patrick Moorman Central Heating is a family-run plumbing and heating firm in Rusthall, just outside Tunbridge Wells. Central heating installation and repair on gas and oil, underfloor heating, pressurised hot water cylinders, general plumbing, and complete bathrooms with the tiling done by the same hands. Free quote, and a two-year guarantee on the work.
Father and son. Same two faces.
Rusthall · Tunbridge Wells
Jim & George
Father and son — the two engineers customers name in their own reviews
5.0 on Google
Every rating on the Google profile is a five
Gas Safe
"A team of Gas Safe registered engineers", in the business's own words
2-year guarantee
Offered on the work, with a free quote before anything starts
Rusthall · father and son
A small family firm, and you can tell because the reviews are all first names.
Read through what customers in Tunbridge Wells have written about Patrick Moorman Central Heating and the same two names come up again and again: Jim, and his son George. Not a call centre, not a rota of subcontracted vans — the people who quote the job are the people who do it and the people you speak to afterwards.
The range is wider than most one-family firms manage. Gas and oil central heating, boiler replacements, underfloor heating in old cottages as well as new builds, pressurised hot water cylinders that free up the loft, everyday plumbing, and complete bathroom installations — with the tiling carried out in-house rather than handed to a second trade who turns up a fortnight later.
The business's own description of itself is four decades in the trade, working out of Tunbridge Wells and travelling within about fifty miles of it. What the reviews add to that is the part you cannot put on a website: quick, tidy, straight with you about what is worth fixing and what is not.
What we do
Heating, hot water, plumbing and the bathroom around it.
Central heating installation & repairs
Full system installs, boiler replacements, upgrades and breakdowns — the core of what this firm does week in, week out.
Gas and oil heating systems
Both fuels, one firm — Gas Safe registered engineers working to current regulations, and oil-fired systems for the houses off the gas grid.
Underfloor heating
Wet underfloor heating in old houses as well as new ones — surveyed on site, because floor build-up decides everything.
Pressurised hot water cylinders
Unvented cylinders fed straight off the mains: full flow at every tap, no loft tank, no booster pump.
General plumbing
The everyday work: taps, leaks, cylinders, outside taps, kitchen connections, stopcocks and pipework repairs.
Bathroom installations
Complete bathrooms, designed with you and fitted by one firm — plumbing, electrics and sanitaryware included.
In customers' own words
Nobody writes about the company. They write about Jim and George.
That is what a genuinely family-run firm looks like from the outside: five stars on Google, and every one of them naming a person. These are quoted exactly as they were written.
Rated 5.0 on Google
“Jim and his son replaced our old unreliable boiler with a new one. The work done looks great and the heating/ hot water is flowing very well. They were quick, efficient, tidy and most uniquely they were kind courteous and considerate to others and each other. I would highly recommend them.”
“This is the most professional, knowledgeable and trust worthy family run business. Jim has the most expansive knowledge on the latest gas safety work and an amazing Plumber that can deal with realty intricate huge detailed work. I have used him for many years... Totally dependable.”
“Very professional, clean and tidy. Had a kitchen tap changed and a boiler service at the same time. Very polite and friendly. Would recommend to anyone and would have both Jim and his son George back any time. Good value and service for the money.”
Why people ring here
Most heating engineers stop at the boiler. Most bathroom fitters sub out the plumbing.
Here the heating, the hot water, the first-fix pipework, the sanitaryware and the tiling are all done by the same family firm. That is why a bathroom job does not stall for a fortnight waiting on a tiler, and why a shower that needs a better hot water supply gets sorted in the same visit rather than quoted again.
- Jim and his son George are the engineers named in the reviews — and the ones who turn up
- Gas and oil central heating: installation, replacement, upgrade and repair
- Underfloor heating and pressurised hot water cylinders, surveyed on site first
- Complete bathrooms with the tiling kept in-house, in porcelain, ceramic or natural stone
- Free quotes, and a two-year guarantee on the work carried out
- Gas Safe registered engineers, in the business’s own words — ask for the card at the door
The work
Finished jobs in Tunbridge Wells homes, not a stock library.
Worth reading before you ring
Three guides, written so you can ask better questions.
Nothing here is a sales page. These are the three jobs people most often get wrong before anyone visits — worth ten minutes whether you end up ringing us or not.
Guide 01
Planning a bathroom without losing six weeks
The order the trades have to run in, why the tiling decides the programme, what the shower needs from your hot water, and the six decisions worth making before anyone quotes.
Read the guide
Guide 02
Underfloor heating in an older house
Floor build-up, lost height, insulation, flow temperatures and whether your existing boiler will play along — the honest version, including when underfloor heating is the wrong answer.
Read the guide
Guide 03
Hot water: combi, cylinder or unvented
Why your shower is disappointing, what a pressurised cylinder actually changes, what mains supply it needs, and the safety controls a proper unvented installation has to have.
Read the guideHow it works
Three steps, one number, no switchboard.
01
Ring the landline, or send a photo
01892 529997 reaches the workshop. If it is a boiler, a WhatsApp photo of the data badge and whatever the display is showing often answers the question before anyone travels. Not urgent? Email sylviamoorman@live.co.uk.
02
A look at the actual house, then a free quote
For anything beyond a small repair — a boiler change, underfloor heating, an unvented cylinder, a whole bathroom — Jim or George comes out and looks at the pipework, the cylinder, the floor build-up and the water pressure before quoting. The quote is free and it is written against what is there.
03
Fitted, demonstrated, guaranteed for two years
The same two engineers do the work, show you how the controls behave before they leave, and clear up after themselves — the thing customers mention most often in their reviews. The work carries a two-year guarantee.
What you are getting
Three things a family firm can promise that a call centre cannot.
The person who quotes it is the person who fits it
Customers name Jim and George in review after review because those are the people who actually arrive. A father-and-son team means one conversation about your house, not a handover between a surveyor, an installer and an aftercare line.
Heating and bathrooms from the same firm
Most heating engineers stop at the boiler and most bathroom fitters sub out the plumbing. Here the central heating, the hot water, the first-fix pipework, the sanitaryware and the tiling are all in-house, so nobody is waiting on anybody else's diary.
A free quote, then a two-year guarantee
The business quotes for free and offers a two-year guarantee on the work it carries out. Nothing is priced from a menu on a website — the number comes after somebody has looked at the pipework you actually have.
Where Jim and George work
Out of Rusthall, across Kent and into Sussex.
The workshop is in Rusthall, a mile or so west of Tunbridge Wells town centre. Most weeks are spent in the Tunbridge Wells and Tonbridge area; the business describes itself as happy to travel within roughly fifty miles, which takes in a good part of west Kent and East Sussex.
- Tunbridge Wells
- West Kent
- East Sussex
- Further out
Boiler playing up, or a bathroom to plan?
Ring the landline and speak to the family, or send a WhatsApp photo of the boiler or the bathroom. Quotes are free.